We truly value your satisfaction and aspire to provide you with the highest quality wallpaper. If for any reason you encounter an issue with your order, we firmly encourage you to reach out to us.

Please drop us an email on hello@thewallpublic.com

CUSTOM FIT WALLPAPER  |   ROLLER BLIND  |  WALL PANEL


 Please note that we have a strict no-return policy for all wall murals, roller blinds, and wall panels purchased on our website due to the custom-made nature of these items. These products are tailored specifically to your provided dimensions, ensuring an exact fit for your space. Consequently, it's essential to double-check your measurements before placing an order.


Please be aware that there may be slight variations between the patterns and colors of product images viewed on your computer monitors and the actual items. This variance is due to differences in monitor settings and screen resolutions.


Upon receipt of our products, it is crucial to examine every item before initiating the installation process. Ensure the dimensions and quality  align with your order. We strongly advise this step as it ensures complete satisfaction and prevents potential issues down the line. Should there be any discrepancy or issues with the goods received, we kindly request that you notify our customer service team immediately.





Refunds or replacements


Refunds or replacements of our products are subject to our evaluation on a case-by-case basis. We will consider these actions only in the following circumstances: if there are significant defects with the product, such as visible scratches, tears, or large stains on the surface; or if there is a substantial discrepancy in the product's color, pattern, or dimensions.


*Please note that slight color variations due to different tints, tones, and shades are not grounds for refund or replacement.